30-day 100% money-back guarantee
We want you to be satisfied with your purchase. Contact us within 30 days of receiving your order to request a refund under our 100% money-back guarantee, less shipping and handling.
How to request a return
- Email [email protected] with your order number and the item you would like to return.
- We will provide return instructions and explain any applicable shipping and handling deduction before you proceed.
- Follow those instructions so we can match the return to your order. Please contact us before mailing anything back.
Refunds
Approved refunds are returned to the original payment method where possible. Your bank or card issuer determines when the credit appears. Shipping and handling charges are excluded from satisfaction refunds; this does not limit refunds required for unshipped orders or other rights under applicable law.
Problems with an order
If an item arrives damaged or incorrect, contact us with your order number and photos so we can help resolve it.
Subscriptions
A return or refund does not cancel future subscription renewals. To stop future renewals, cancel your subscription in your account or contact us for help. A cancellation does not automatically refund a payment that has already been processed.
Contact us
Champion Hemp Farms · [email protected] · (724) 686-4121
